Free shipping on all products in Japan. Free home delivery for soft boards.

Frequently Asked Questions

About soft board

Q: Please tell me the difference between the models of surfboards.

A:Surfboard model comparisonPlease confirm.

Q: Which one is recommended for beginners?

A: Basically, we recommend 8'0 ”66L, which has length and buoyancy, is easily affected by the power of waves, and has a stable takeoff. For small people and those who value the convenience of carrying and storing. 7'2 ”is also recommended. Continuing to improve surfing is the key, so if you are a beginner, we recommend a board that is easy to take off and you can enjoy a lot of fun riding the waves.

Q: Can I attach a deck pad?

A: Wax sheets and deck pads can be attached, but in general, they are easier to peel off than hardboards, so we recommend that you choose one with strong adhesiveness. The wax-free type is not recommended because the deck surface is roughened and easily peeled off.

Q: Can you do dolphins?

A: It depends on your physique and technique, but in general, you can think that you can't do dolphins above 6'4 ". If you get used to 5'4", many people can do dolphins. increase.

Q: Are there any plans to release other colors?

A: Basically, all the colors published on the site are available, but new colors may be released on an irregular basis. Notice of new color release and advance reservation startInstagramWe will keep you posted on the story, so please follow us and check it out.

Q: Is it necessary to drain water after use?

A: Since the surface is wrapped with sponge material, it is necessary to drain water after use, as with other companies' softboards.How to care for the soft boardPlease also refer to.

Q: Where can I see the real thing?

A: I'm sorry, but there is no place to see the real thing because I specialize in the internet.

 

 

About ponchos and accessories

Q: Can microfiber ponchos be folded compactly?

A: When folded neatlyIt measures approximately 43 x 37 x 10 cm. It is not a compact type because it is a poncho with a moderate thickness.

Q: Can leashes be used for knees?

A: Some people use it for knees, but we make it for ankles.


 

Regarding delivery

Q: Can you deliver to remote islands?

A: It depends on the location, soInquiry formPlease contact us with the postal code of the destination and the product you want to purchase as a delivery request to a remote island.
The shipping fee will be quoted individually, so we will check it as well.
We will send you a request for quotation to the delivery company, so it may take some time, but we will contact you by email within 2 business days.

Q: Is it possible to specify the delivery date and time?

A:If you need to specify the delivery date,Before purchaseInquiry formThanPlease contact us. You cannot specify the time in advance. The delivery company will contact you the day before the scheduled delivery date, so please make adjustments directly.

Q: When will it arrive?

A: Within 3 business days of purchase, we will send a shipping notification email to the email address registered at the time of purchase, so you can check it there.

 

 

others

Q: Do you have a sale?

A: It may be carried out irregularly.InstagramIf you follow us, we will let you know in the story.

Q: I haven't received the order confirmation email. Can you buy it?

A: An order confirmation email will be sent to the email address registered at the time of purchase. If the e-mail address is correct, it may be included in the junk e-mail, so please check it. If you still can't find itInquiry formThanPlease contact me.

Q: When will the products that are sold out arrive?
A: The arrival time is undecided for products that do not have an estimated arrival time on the site.InstagramIf you follow us, we will let you know in the story.
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