Shipping policy
* The content described on this page is the shipping policy applied when customers in Japan make a direct purchase. If you use overseas shipping through Buyee, a Japanese agency purchase service, it depends on the shipping company you choose.Buyee help pagePlease confirm.
Delivery charge
Free shipping for all products in Japan.
Delivery lead time (in Japan)
Soft board / surfboard (large flight)
Due to the special large delivery, it will take longer than normal Takkyubin. note that.
We will ship by special large flight within 3 business days (excluding weekends and holidays) from your order. After shipping, delivery to your home will take the following lead times depending on the region.
- Kanto region, Aichi prefecture, Gifu prefecture, Osaka prefecture, Hyogo prefecture, Nara prefecture: around 4 days
- Kyushu area: around 5 days
- Hokkaido / Okinawa: Around 12-13 days
- Areas other than the above: Around 9 days
If you need to specify the delivery date, please contact us in advance.
Time can not be specified. The delivery company will contact you the day before the scheduled delivery date, so please make adjustments directly.
* In some areas such as remote islands, additional charges may be incurred or delivery may not be possible, so cancellation may occur. note that.
Other products
Orders placed by 2 pm will be shipped the same day. Orders placed after 2:00 pm will be shipped the next day (Saturdays, Sundays, and holidays are also available). From shipment to delivery, it usually takes 1 to 2 days, except for remote islands and mountainous areas.